LivePreso Advice revolutionises the SOA with Advice Docs

Australian-built technology transforms compliance documents into interactive, engaging client experiences while saving advisers hours of preparation time

MELBOURNE, AUSTRALIA - LivePreso, an Australian owned and operated technology company, has today announced the launch of Advice Docs, designed to transform traditional Statements of Advice (SOAs) into dynamic, interactive presentations that enhance client engagement and experience, while dramatically reducing adviser workload.

The groundbreaking solution addresses one of the financial advice industry's most persistent challenges: lengthy, complex advice documents that take hours to produce but are rarely read by clients. LivePreso's Advice Docs SOA platform reimagines these critical documents as visually appealing, interactive experiences that educate clients while maintaining full compliance.

"We've been at advice conferences where professionals start sentences with 'no one ever reads the SOA, but...' and that kills me," said Aaron Cooper, CEO of LivePreso. "Why invest so much time making an awful document that no one even expects the client to read? LivePreso starts with the premise that we all want clients to engage with advice documents, whether that's SOAs, ROAs, reviews or anything else. So the documents need to be beautiful, engaging, and educational, all while still being compliant."

The platform seamlessly integrates with existing adviser technology such as Xplan, automatically pulling client data to create interactive visualisations of portfolios, strategies, insurance needs, and projections. Financial advisers can customise presentations in minutes, adding personalised content while maintaining brand consistency and compliance requirements.

Key features of the LivePreso Advice Docs SOA platform include:

• Automatic data synchronisation with Xplan modules: Xtools+, Risk Researcher, WealthSolver, IPS, Client Focus and strategy/advice wizards
• Interactive charts and visualisations that clients can manipulate to better understand their financial position
• Embedded educational quiz and videos that help clients understand complex financial concepts
• Secure digital sharing with two-factor authentication
• Client engagement tracking to show exactly which sections clients have viewed
• Integrated e-signature capabilities through DocuSign and Annature

Early adopters report that LivePreso has reduced document preparation time from an average of five hours to just five minutes, while significantly improving client comprehension and engagement.

"Practices who have been using LivePreso for a while now tell us it pays for itself after one document because of the time saving," Cooper explained. "Their clients are asking better, more informed questions because they actually engage with the documents, which can only be good for compliance, not to mention the client-adviser relationship."

Interestingly, LivePreso's analytics reveal that clients spend the most time on insurance education sections, with many watching the embedded educational videos – demonstrating that when presented effectively, clients are eager to engage with financial information.

LivePreso, which has been operating for over ten years across various industries including working with major financial institutions, developed the advice-specific platform after one of their investors, a financial adviser, identified similar documentation challenges in the advice sector.

LivePreso Advice Docs is available now for financial advice practices and dealer groups across Australia.

https://www.livepreso.com/advice